Privacy policy of the GRANDGELATO.PL online store
CONTENTS:
- General provisions
- Basics of data processing
- Purpose, basis and period of data processing in the online store
- Recipients of data in the online store
- Profiling in the online store
- Rights of the data subject
- Cookies in the online store and analytics
- Final Provisions
1. GENERAL PROVISIONS
- This privacy policy of the Online Store is informative, which means that it is not a source of obligations for Service Recipients or Customers of the Online Store. The privacy policy contains primarily the rules regarding the processing of personal data by the Administrator in the Online Store, including the grounds, purposes and period of personal data processing and the rights of data subjects, as well as information on the use of Cookies and analytical tools in the Online Store.
- The administrator of personal data collected via the Online Store is “KASKAT DAIRY” SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ with its registered office in Gorzów Wielkopolski (registered office address and delivery address: ul. Husarska 10, 66-400 Gorzów Wielkopolski); entered into the Register of Entrepreneurs of the National Court Register under KRS number 0000198813; the registry court where the company’s documentation is stored: District Court in Zielona Góra, 8th Commercial Division of the National Court Register; share capital of PLN 140,000; NIP: 5992415208; REGON: 210465067, e-mail address: info@grandgelato.pl and contact telephone number: +48 957253110 – hereinafter referred to as the “Administrator” and being at the same time the Online Store Service Provider and the Seller.
- Contact details of the data protection officer appointed by the Administrator: Jolanta Potocka-Fadhil, +48 660 528 504, email: jolanta@kaskat.com.
- Personal data in the Online Store are processed by the Administrator in accordance with applicable law, in particular in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and the repeal of Directive 95/46/EC (General Data Protection Regulation) – hereinafter referred to as “GDPR” or “GDPR Regulation”. The official text of the GDPR Regulation: http://eur-lex.europa.eu/legal-content/PL/TXT/?uri=CELEX%3A32016R0679
- Using the Online Store, including making purchases, is voluntary. Similarly, providing personal data by the Service Recipient or Customer using the Online Store is voluntary, subject to two exceptions: (1) concluding contracts with the Administrator – failure to provide in cases and to the extent indicated on the Online Store website and in the Regulations of the Online Store and this privacy policy personal data necessary to conclude and perform the Sales Agreement or the contract for the provision of Electronic Services with the Administrator results in the inability to conclude this contract. Providing personal data is in this case a contractual requirement and if the data subject wants to conclude a given contract with the Administrator, he is obliged to provide the required data. Each time, the scope of data required to conclude a contract is previously indicated on the Online Store website and in the Online Store Regulations; (2) statutory obligations of the Administrator – providing personal data is a statutory requirement resulting from generally applicable laws imposing on the Administrator the obligation to process personal data (e.g. data processing for the purpose of keeping tax or accounting books) and failure to provide them will prevent the Administrator from fulfilling these obligations.
- The Administrator takes special care to protect the interests of persons to whom the personal data processed by him relates, and in particular is responsible and ensures that the data collected by him are: (1) processed in accordance with the law; (2) collected for specified, lawful purposes and not subjected to further processing inconsistent with these purposes; (3) factually correct and adequate in relation to the purposes for which they are processed; (4) stored in a form that allows the identification of data subjects for no longer than it is necessary to achieve the purpose of processing, and (5) processed in a manner that ensures adequate security of personal data, including protection against unauthorized or unlawful processing and accidental loss, destruction or damage, using appropriate technical or organizational measures.
- Taking into account the nature, scope, context and purposes of processing as well as the risk of violating the rights or freedoms of natural persons with different probabilities and the severity of the threat, the Administrator implements appropriate technical and organizational measures to ensure that the processing is carried out in accordance with the GDPR Regulation and to be able to demonstrate it. These measures are reviewed and updated as necessary. The administrator uses technical measures to prevent unauthorized persons from obtaining and modifying personal data sent electronically.
- All words, expressions and acronyms appearing in this privacy policy and beginning with a capital letter (e.g. Seller, Online Store, Elek Service
2. BASIS OF DATA PROCESSING
- The administrator is entitled to process personal data in cases where – and to the extent that – at least one of the following conditions is met: (1) the data subject has consented to the processing of his personal data for one or more specific purposes ; (2) processing is necessary for the performance of a contract to which the data subject is a party or in order to take steps at the request of the data subject prior to entering into a contract; (3) processing is necessary to fulfill the legal obligation imposed on the Administrator; or (4) processing is necessary for the purposes of the legitimate interests pursued by the Administrator or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject, which require protection of personal data , in particular when the data subject is a child.
- The processing of personal data by the Administrator requires the occurrence of at least one of the grounds indicated in point 2.1 privacy policy. The specific grounds for the processing of personal data of Service Recipients and Customers of the Online Store by the Administrator are indicated in the next point of the privacy policy – in relation to the given purpose of personal data processing by the Administrator.
3. PURPOSE, BASIS AND PERIOD OF DATA PROCESSING IN THE ONLINE STORE
- Each time, the purpose, basis and period as well as the recipient of personal data processed by the Administrator result from the actions taken by a given Service Recipient or Customer in the Online Store or by the Administrator. For example, if the Customer decides to make purchases in the Online Store and selects personal collection of the purchased Product instead of courier delivery, his personal data will be processed in order to perform the concluded Sales Agreement, but will no longer be made available to the carrier performing the shipment at the request of the Administrator.
- The Administrator may process personal data as part of the Online Store for the following purposes, on the basis and in the periods indicated in the table below:
Purpose of data processing | Legal basis for data processing | Data storage period |
Execution of the Sales Agreement or contract for the provision of Electronic Services or taking action at the request of the data subject before concluding the above-mentioned contracts | Article 6 para. 1 lit. b) of the GDPR Regulations (performance of the contract) – processing is necessary to perform the contract to which the data subject is a party, or to take action at the request of the data subject before concluding the contract | The data is stored for the period necessary to perform, terminate or otherwise expire the concluded Sales Agreement or contract for the provision of Electronic Services |
direct marketing | Article 6 para. 1 lit. f) GDPR Regulations (legitimate interest of the administrator) – processing is necessary for purposes arising from the legitimate interests of the Administrator – consisting in taking care of the interests and good image of the Administrator, his Online Store and striving to sell Products | The data is stored for the duration of the legitimate interest pursued by the Administrator, but no longer than for the period of limitation of the Administrator’s claims against the data subject in respect of the Administrator’s business activity. The limitation period is determined by the law, in particular the Civil Code (the basic limitation period for claims related to running a business is three years, and for the Sales Agreement two years). The administrator may not process data for direct marketing purposes in the event of an effective objection in this respect by the data subject. |
marketing | Article 6 para. 1 lit. a) of the GDPR Regulations (consent) – the data subject has consented to the processing of his personal data for marketing purposes by the Administrator | The data is stored until the data subject withdraws his consent for further processing of his data for this purpose |
Expressing an opinion by the Customer about the concluded Sales Agreement | Article 6 para. 1 lit. a) of the GDPR Regulations – the data subject has consented to the processing of his personal data for the purpose of expressing an opinion | The data is stored until the data subject withdraws his consent for further processing of his data for this purpose |
Bookkeeping | Article 6 para. 1 lit. c) of the GDPR Regulation in connection with joke. 74 sec. 2 of the Accounting Act, i.e. of January 30, 2018 (Journal of Laws of 2018, item 395, as amended) – processing is necessary to fulfill the legal obligation incumbent on the Administrator | The data is stored for the period required by law requiring the Administrator to store accounting books (5 years, counting from the beginning of the year following the financial year to which the data relate) |
Determining, investigating or defending claims that the Administrator may raise or that may be raised against the Administrator | Article 6 para. 1 lit. f) Regulations of the GDPR (legitimate interest of the administrator) – processing is necessary for purposes arising from the legitimate interests of the Administrator – consisting in determining, investigating or defending claims that may be raised by the Administrator or that may be raised against the Administrator | The data is stored for the duration of the legitimate interest pursued by the Administrator, but no longer than for the period of limitation of claims that may be raised against the Administrator (the basic limitation period for claims against the Administrator is six years) |
Using the Online Store website and ensuring its proper operation | Article 6 para. 1 lit. f) GDPR Regulations (legitimate interest of the administrator) – processing is necessary for purposes arising from the legitimate interests of the Administrator – consisting in running and maintaining the Online Store website | The data is stored for the duration of the legitimate interest pursued by the Administrator, but no longer than for the period of limitation of the Administrator’s claims against the data subject in respect of the Administrator’s business activity. The limitation period is determined by the law, in particular the Civil Code (the basic limitation period for claims related to running a business is three years, and for the Sales Agreement two years) |
Keeping statistics and analyzing traffic in the Online Store | Article 6 para. 1 lit. f) GDPR Regulations (legitimate interest of the administrator) – processing is necessary for purposes arising from the legitimate interests of the Administrator – consisting in keeping statistics and analyzing traffic in the Online Store in order to improve the functioning of the Online Store and increase the sale of Products | The data is stored for the duration of the legitimate interest pursued by the Administrator, but no longer than for the period of limitation of the Administrator’s claims against the data subject in respect of the Administrator’s business activity. The limitation period is determined by the law, in particular the Civil Code (the basic limitation period for claims related to running a business is three years, and for the Sales Agreement two years) |
4. DATA RECIPIENTS IN THE ONLINE STORE
- For the proper functioning of the Online Store, including the implementation of concluded Sales Agreements, it is necessary for the Administrator to use the services of external entities (such as e.g. software provider, courier or payment service provider). The administrator uses only the services of such processing entities that provide sufficient guarantees for the implementation of appropriate technical and organizational measures so that the processing meets the requirements of the GDPR Regulation and protects the rights of data subjects.
- The transfer of data by the Administrator does not take place in every case and not to all recipients or categories of recipients indicated in the privacy policy – the Administrator provides data only when it is necessary to achieve a given purpose of personal data processing and only to the extent necessary to achieve it. For example, if the Customer uses personal collection, his data will not be transferred to the carrier cooperating with the Administrator.
- Personal data of Service Recipients and Customers of the Online Store may be transferred to the following recipients or categories of recipients:
- carriers / forwarders / courier brokers / entities servicing the warehouse and / or shipping process – in the case of a Customer who uses the Online Store to deliver the Product by post or courier, the Administrator provides the Customer’s collected personal data to the selected carrier, forwarder or intermediary performing shipments on Administrator’s order, and if the shipment is made from an external warehouse – to the entity servicing the warehouse and / or shipping process – to the extent necessary to complete the delivery of the Product to the Customer.
- entities servicing electronic payments or by payment card – in the case of a Customer who uses the Online Store with the method of electronic payments or by payment card, the Administrator provides the Customer’s collected personal data to the selected entity servicing the above payments in the Online Store at the request of the Administrator to the extent necessary to handle payments made by customer.
- service providers supplying the Administrator with technical, IT and organizational solutions, enabling the Administrator to run a business, including the Online Store and Electronic Services provided through it (in particular computer software providers to run the Online Store, e-mail and hosting providers and management software providers company and providing technical assistance to the Administrator) – the Administrator provides the collected personal data of the Customer to a selected supplier acting on his behalf only in the case and to the extent necessary to achieve a given purpose of data processing in accordance with this privacy policy.
- providers of accounting, legal and advisory services providing the Administrator with accounting, legal or advisory support (in particular an accounting office, law firm or debt collection company) – the Administrator provides the collected personal data of the Customer to a selected supplier acting on his behalf only in the case and to the extent necessary to complete the given the purpose of data processing in accordance with this privacy policy.
- providers of social plugins, scripts and other similar tools placed on the Online Store website that enable the browser of the person visiting the Online Store website to download content from the providers of the aforementioned plugins (e.g. logging in using social network login details) and transferring personal data of the visitor to these providers for this purpose , including:
- Meta Platforms Ireland Ltd. – The Administrator uses Facebook social plugins on the Online Store website (e.g. the Like button, Share or login using Facebook login details) and therefore collects and provides personal data of the Service Recipient using the Store website to Meta Platforms Ireland Ltd. (4 Grand Canal Square, Grand Canal Harbour, Dublin 2 Ireland) to the extent and in accordance with the privacy rules available here: https://www.facebook.com/about/privacy/ (this data includes information about activities on the Online Store website – including information about the device, visited websites, purchases, displayed advertisements and how to use services – regardless of whether the Service Recipient has a Facebook account and is logged in to Facebook).
5. PROFILING IN THE ONLINE STORE
- The GDPR Regulation imposes on the Administrator the obligation to inform about automated decision-making, including profiling, referred to in art. 22 sec. 1 and 4 of the GDPR Regulation, and – at least in these cases – relevant information about the rules for taking them, as well as about the significance and expected consequences of such processing for the data subject. With this in mind, the Administrator provides information on possible profiling in this section of the privacy policy.
- The Administrator may use profiling in the Online Store for direct marketing purposes, but decisions made on its basis by the Administrator do not concern the conclusion or refusal to conclude a Sales Agreement or the possibility of using Electronic Services in the Online Store. The effect of using profiling in the Online Store may be, for example, granting a given person a discount, sending them a discount code, reminding them about unfinished purchases, sending a Product proposal that may match the interests or preferences of a given person, or offering better conditions compared to the standard offer of the Online Store . Despite profiling, it is the person who freely decides whether he or she will want to take advantage of the discount received in this way, or better conditions and make a purchase in the Online Store.
- Profiling in the Online Store consists in the automatic analysis or forecasting of a given person’s behavior on the Online Store website, e.g. by adding a specific Product to the basket, browsing the page of a specific Product in the Online Store or by analyzing the previous history of purchases made in the Online Store. The condition for such profiling is that the Administrator has the personal data of a given person in order to be able to send him, for example, a discount code.
- The data subject has the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning him or her or similarly significantly affects him or her.
6. RIGHTS OF THE DATA SUBJECT
- The right to access, rectify, limit, delete or transfer – the data subject has the right to request from the Administrator access to his personal data, rectification, deletion (“the right to be forgotten”) or limitation of processing and has the right to object to processing, and has the right to transfer his data. Detailed conditions for the exercise of the above-mentioned rights are indicated in art. 15-21 of the GDPR Regulation.
- The right to withdraw consent at any time – a person whose data is processed by the Administrator on the basis of consent (pursuant to art. 6 par. 1 letter a) or art. 9 sec. 2 lit. a) of the GDPR Regulation), has the right to withdraw consent at any time without affecting the lawfulness of the processing which was made on the basis of consent before its withdrawal.
- The right to lodge a complaint to the supervisory body – the person whose data is processed by the Administrator has the right to lodge a complaint to the supervisory body in the manner and mode specified in the provisions of the GDPR Regulation and Polish law, in particular the Act on the Protection of Personal Data. The supervisory authority in Poland is the President of the Office for Personal Data Protection.
- Right to object – the data subject has the right to object at any time – for reasons related to his particular situation – to the processing of personal data concerning him based on art. 6 sec. 1 lit. e) (public interest or tasks) or f) (legitimate interest of the administrator), including profiling based on these provisions. In this case, the administrator is no longer allowed to process this personal data, unless he demonstrates the existence of valid legally justified grounds for processing, overriding the interests, rights and freedoms of the data subject, or grounds for establishing, investigating or defending claims.
- The right to object to direct marketing – if personal data is processed for direct marketing purposes, the data subject has the right to object at any time to the processing of personal data concerning him or her for the purposes of such marketing, including profiling, to the extent to which the processing is related to such direct marketing.
- In order to exercise the rights referred to in this point of the privacy policy, you can contact the Administrator by sending an appropriate message in writing or by e-mail to the Administrator’s address indicated at the beginning of the privacy policy or using the contact form available on the Online Store website.
7. ONLINE STORE COOKIES AND ANALYTICS
- Cookie files (cookies) are small text information in the form of text files, sent by the server and saved on the side of the person visiting the Online Store website (e.g. on the hard drive of a computer, laptop, or on the memory card of a smartphone – depending on what device it uses visiting our Online Store). Detailed information on Cookies, as well as the history of their creation can be found, among others here: https://pl.wikipedia.org/wiki/HTTP_cookie.
- Cookies that may be sent by the Online Store website can be divided into different types, according to the following criteria:
Because of their supplier | Due to their storage period on the device of the person visiting the Online Store website | Due to the purpose of their use |
1) own (created by the Administrator’s Online Store website) and 2) belonging to third parties/entities (other than the Administrator) | 1) session cookies (stored until logging out of the Online Store or turning off the web browser) and 2) permanent (stored for a specific time, defined by the parameters of each file or until manually deleted) | 1) necessary (enabling the proper functioning of the Online Store website), 2) functional/preferential (enabling the adaptation of the Online Store website to the preferences of the person visiting the website), 3) analytical and performance cookies (collecting information on how to use the Online Store website), 4) marketing, advertising and social (collecting information about a person visiting the Online Store website in order to display advertisements to that person, personalize them, measure effectiveness and conduct other marketing activities, including on websites separate from the Online Store website, such as social networking sites or other websites belonging to the same advertising networks as the Online Store) |
- The Administrator may process the data contained in Cookies when visitors use the Online Store website for the following specific purposes:
Purposes of using cookies in the Administrator’s Online Store | identification of Service Recipients as logged in to the Online Store and showing that they are logged in (essential cookies) |
remembering Products added to the basket in order to place an Order (essential cookies) | |
remembering data from completed Order Forms, surveys or login data to the Online Store (essential and/or functional/preferential cookies) | |
adapting the content of the Online Store website to the individual preferences of the Service Recipient (e.g. regarding colors, font size, page layout) and optimizing the use of the Online Store websites (functional/preference cookies) | |
keeping anonymous statistics showing how the Online Store website is used (analytical and performance cookies) | |
displaying and rendering advertisements, limiting the number of advertisements displayed and ignoring advertisements that the Service Recipient does not want to see, measuring the effectiveness of advertisements, as well as personalizing advertisements, i.e. studying the behavior of people visiting the Online Store through anonymous analysis of their activities (e.g. repeated visits to specific websites, keywords, etc.) in order to create their profile and provide them with advertisements tailored to their expected interests, also when they visit other websites in the advertising network of Google Ireland Ltd. and Facebook, i.e. Meta Platforms Ireland Ltd. (files marketing, advertising and social cookies) |
- Checking in the most popular web browsers which Cookies (including the period of operation of Cookies and their provider) are currently sent by the Online Store website is possible in the following way:
In the Chrome browser: (1) in the address bar, click on the padlock icon on the left, (2) go to the “Cookies” tab. | In Firefox: (1) in the address bar, click on the shield icon on the left, (2) go to the “Allowed” or “Blocked” tab, (3) click on the “Cross-site tracking cookies”, “Social network trackers” or “Content from trackers” | In Internet Explorer: (1) click on the “Tools” menu, (2) go to the “Internet Options” tab, (3) go to the “General” tab, (4) go to the “Settings” tab, (5) click on the “View Files” box |
In the Opera browser: (1) in the address bar, click on the padlock icon on the left, (2) go to the “Cookies” tab. | in Safari: (1) click on the “Preferences” menu, (2) go to the “Privacy” tab, (3) click on the “Manage site data” field | Regardless of the browser, using the tools available, e.g. on the website: https://www.cookiemetrix.com/ or: https://www.cookie-checker.com/ |
- By default, most web browsers available on the market accept cookies by default. Everyone has the option of specifying the terms of using cookies using the settings of their own web browser. This means that you can, for example, partially limit (e.g. temporarily) or completely disable the option of saving Cookies – in the latter case, however, it may affect some of the functionalities of the Online Store (for example, it may not be possible to complete the Order path through the Order Form due to for not remembering the Products in the basket during the next steps of placing the Order).
- Web browser settings in the field of Cookies are important from the point of view of consent to the use of Cookies by our Online Store – in accordance with the regulations, such consent may also be expressed through the web browser settings. Detailed information on changing the settings for Cookies and their self-removal in the most popular web browsers is available in the help section of the web browser and on the following websites (just click on the link):
- in the Chrome browser
- in Firefox
- in Internet Explorer
- in the Opera browser
- in Safari
- in the Microsoft Edge browser
- The Administrator may use Google Analytics and Universal Analytics services in the Online Store provided by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland). These services help the Administrator keep statistics and analyze traffic in the Online Store. The collected data is processed as part of the above services to generate statistics helpful in administering the Online Store and analyzing traffic in the Online Store. These data are aggregated. The Administrator, using the above services in the Online Store, collects such data as the sources and medium of obtaining people visiting the Online Store and the manner of their behavior on the Online Store website, information on devices and browsers from which they visit the website, IP and domain, geographic data and demographic data ( age, gender) and interests.
- It is possible for a given person to easily block sharing information with Google Analytics about their activity on the Online Store website – for this purpose, you can, for example, install a browser add-on provided by Google Ireland Ltd. available here: https://tools.google. com/dlpage/gaoptout?hl=en.
- Due to the possibility for the Administrator to use advertising and analytical services provided by Google Ireland Ltd. in the Online Store, the Administrator indicates that full information on the rules of processing data of people visiting the Online Store (including information stored in Cookies) by Google Ireland Ltd. can be found in the privacy policy of Google services available at the following address: https://policies.google.com/technologies/partner-sites.
- The Administrator may use the Facebook Pixel service provided by Meta Platforms Ireland Limited (4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland) in the Online Store. This service helps the Administrator measure the effectiveness of advertisements and find out what actions visitors to the Online Store take, as well as display tailored advertisements to these people. Detailed information on the operation of the Facebook Pixel can be found at the following internet address: https://www.facebook.com/business/help/742478679120153?helpref=page_content.
- Managing the operation of the Facebook Pixel is possible by setting ads in your account on Facebook.com: https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen.
8. FINAL PROVISIONS
- The Online Store may contain links to other websites. The administrator encourages you to read the privacy policy set out there after going to other websites. This privacy policy applies only to the Administrator’s Online Store.